Frequently Asked Questions
Everything you need to know about our premium collection and services.
What materials are used in your scarfs?
We pride ourselves on using high-quality materials including 100% pure silk, ethically sourced cashmere, organic cotton, and premium wool blends to ensure luxury and comfort.
How should I care for my scarf to ensure it lasts?
To maintain the integrity of the fibers, we recommend dry cleaning for silk and cashmere items. For cotton and wool blends, hand washing in cold water with a gentle detergent is advised.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please visit our returns portal to generate a prepaid shipping label.
Do you offer gift wrapping services?
Yes, every Scarfs N Scarf order comes in our signature protective pouch. During checkout, you can also select our premium gift box option which includes a personalized handwritten note.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.